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Help & Advice

Get your questions answered

Churches Mutual offers savings and loans to eligible members. We have a variety of products for different people and needs, you can find out more about them on our savings and loan pages.

Our members can register for online account access to manage their money. Members should also read our important information.

If you have any questions you can read our FAQs or if you need further help you can contact us.

Eligibility

To be eligible for membership of Churches Mutual you must be aged 18 or over and resident in England, Scotland or Wales.  Applicants must also share a ‘common bond’ with existing members.

FAQs

Got a question about Churches Mutual, your account or any of our services? The FAQs section may provide the answer.

Account Access

Online Banking puts you in charge. It is easy to register and it is free. You can access your account 24/7 and keep track of your money. Our Online Account Access service enables you to view your account balance.

Important Information

Churches Mutual Credit Union is covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a Credit Union is unable to meet its financial obligations.

Change of Details

The home of quick forms to contact Churches Mutual with your change of name, address or employer.

Monday to Friday – 9.00am to 1.30pm

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(Closed Weekends and Bank Holidays)

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